In early 2004, a comprehensive report on the subject of "attrition" was completed, published, and distributed by the Convention Industry Council.  This short-term industry collaboration was designed to help educate the meetings, conventions and exhibitions industry on the issue and simultaneously pursue solutions to minimize the impact of the problem.  Project Attrition consists of six major components; the report is included in its entirety below.  You can scroll through the entire report or jump to the specific sections listed in the components menu below.  A PDF is available for you to print the report in its entirety.

 

Project Attrition Links

1. Case Study Resource:  The development of an ongoing industry resource providing relevant case study information.  The resource provides an opportunity for meeting professionals to gain knowledge of techniques and policy amendments that are being successfully utilized by other meeting professionals.
   
   
2. Educational Tools:  The development of planning templates and timelines designed to assist the event organizer, the convention & visitors bureau (CVB) executive and the hotel executive in minimizing attrition potential.
   
   
3. Industry Research:  The implementation of an industry-wide research study of both the event organizer and the attendee/exhibitor.
   
   
4. Technology Review:  A review and analysis of the available technological resources for the industry.
   
   
5. Long-Term Recommendations:  A series of long-term recommendations on the attrition issue will be reported to the APEX Housing and Registration Panel.
   
   
6. Legal Considerations for Event Management:  A review of approaches to shifting the risk and the burden of attrition through inclusion of attrition and force majeure clauses in event contracts.